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Contact Concierge

Whether you have questions about our premium blends, order tracking, boutique brand partnerships, or private lounge bookings, our team is at your service.

Flagship Lounge

100 Luxury Cigar Way, Suite 400
Miami, FL 33131, USA

Client Concierge

+1 (800) 555-MTS1
Mon – Fri: 9am – 8pm EST

Direct Email

support@mtscigars.com
partners@mtscigars.com

Lounge Hours

Mon – Sat: 10am – 10pm EST
Sun: 12pm – 6pm EST

Send Us a Message

Fill out the form below and a representative will reply within 24 business hours.

Frequently Asked Questions

In compliance with federal regulations, all orders containing tobacco products require adult age verification (21+) upon checkout and signature upon delivery.

We partner with independent master blenders and craft manufacturers! Select "Boutique Brand Partnership" in the form or view our partner section below to submit your details.

Standard orders are humidified and dispatched within 24–48 hours. Domestic delivery typically arrives within 2–4 business days via climate-controlled express shipping.
Need Immediate Support?

Our concierge representatives are available via phone or email during standard business hours.

CALL CONCIERGE
BOUTIQUE & CRAFT PARTNERSHIPS

Sell Your Cigars With Us

Are you an independent brand or boutique cigar manufacturer? Partner with MTS Cigars Co. to feature, market, and distribute your handcrafted cigars to thousands of dedicated aficionados worldwide.

Nationwide Audience Reach

Connect directly with verified, passionate cigar lovers and MTS Club VIP members across the United States.

Luxury Brand Showcase

Present your cigars with high-end photography, custom tasting notes, and compelling brand storytelling.

Hassle-Free Distribution

Leverage our secure age-verification, fast nationwide delivery, and dedicated customer fulfillment.